Short, honest answers to the questions we hear most. Cannot find yours? Ask us on WhatsApp.
About the service
What is 8K IPTV Streaming?
An IPTV subscription. You receive a login that a player app uses to stream live channels and on-demand films and series over your internet connection, on devices you already own.
Do you make the app?
No. You use a third-party IPTV player. We recommend options for your device and help you set it up.
Is there a contract?
No. You pay once for 1, 3, 6 or 12 months. Nothing renews on its own.
Picture quality: 4K and 8K
Is everything in 8K?
No, and be careful with any service that says it is. Genuine 8K content is scarce. Most streams are HD, some are 4K, and only a small number of sources are 8K. Each stream plays at the quality its source provides.
What do I need to watch real 8K?
An 8K TV, an app or player that can decode 8K video, and a fast, stable connection, ideally wired. If any of these is missing you will see 4K or HD instead.
Will it look good on my 4K or HD TV?
Yes. The service works on HD and 4K screens. You see each stream at the best resolution your screen supports.
What does “8K-ready” mean?
It means the service can carry 8K streams where they exist, and your setup can play them if it supports 8K. It does not mean every channel is 8K.
Ordering and payment
How do I order?
Choose a plan on the prices page, then send us a WhatsApp message with the plan and your device. We confirm the total and payment options and send your login once payment is confirmed.
How fast will I get my login?
We send it in the same WhatsApp chat once your payment is confirmed. If we are offline, we reply as soon as we are back.
Will you ask for my card details in chat?
Never. We agree a payment method with you, and you never need to type card or bank numbers into a message.
Can I get a refund?
Refunds are covered in our refund policy. Please read it, and ask us anything you are unsure about, before you pay.
Devices and setup
Which devices work?
Fire TV devices, Samsung and LG smart TVs, Android TV and Google TV, Android boxes, phones and tablets, Apple TV, iPhone, iPad and computers. See the devices page.
How many screens can I use at once?
That depends on the plan you order. We confirm the number of simultaneous streams before you pay.
Can you help me install it?
Yes. Each device has an install guide, and we help on WhatsApp if a step does not match your screen.
Connection and streaming
What internet speed do I need?
As a general guide: around 10 Mbps for HD and 25 Mbps or more for 4K per screen. 8K needs much more, so plan well above the 4K figure and use a wired connection. A steady connection matters as much as the headline speed.
Why does a channel buffer?
Usually Wi-Fi signal, a busy home network or an app cache. Try a cable or 5 GHz Wi-Fi, restart the router and app, then message us if it continues.
Are sports events included?
There are sports channel groups, but what is available depends on fixtures and live streams on the day. Ask us about a specific event before you buy.
Still have a question?
Send it to us on WhatsApp. A real person reads every message.